We provide training courses designed to increase managerial knowledge and expertise in the practical aspects of preventing problems from occurring and improving employment relationships.
All courses are tailored to a client’s specific needs and are delivered by experienced consultants who have practical knowledge of dealing with HR and Health & Safety issues.
All sessions are informal and participative and can be delivered to different levels of management.
Portfolio of courses
Training Needs Analysis and Tailor-made Training
We can provide a comprehensive training assessment programme to identify individual and company training needs and are able to design, develop and deliver training courses to meet specific client requirements. 
Age Discrimination
The Employment Equality (Age) Regulations 2006 came into force in October 2006. The new law is the most important workplace rights reform for employers since sex and race discrimination laws were introduced 30 years ago.
The implications for employers are far reaching and managers need to have a full understanding of how to recognise and prevent age discrimination in the workplace.
The course covers key areas including:
- the legal framework
- meaning and types of discrimination
- implications of the legislation in relation to recruitment, terms and conditions of employment, dismissals and retirement
Basic Employment Law - How to stay out of tribunaL
This highly informative and participative course based around real case studies includes:
- the nature of the contract of employment
- dealing with disciplinary issues
- handling grievances
- types of discrimination
- dismissal legislation and qualification criteria
- the meaning of dismissal
- fair reasons of dismissal
- tribunal procedures and awards
Current employment legislation has a far-reaching impact on the management of people in all organisations. Uninformed decisions damage employee relations, lead to expensive mistakes, costly employment tribunal cases or unwelcome and damaging publicity.
The course provides an understanding of UK and European law and its relevance in the workplace.
Managing Appraisals
This workshop looks at some of the common problems the appraiser encounters in the course of the appraisal interview and offers positive and practical behaviour models for dealing with the difficult stages of handling poor performance issues. Topics covered include:
- providing an understanding of the appraisal process
- methods to develop skills to manage the appraisal process effectively
- using appraisal as a tool to motivate and develop staff
- using behaviour models for dealing with problem situations
Discipline in the Workplace
To support clients in handling issues of conduct, capability or incapacity. This practical one day workshop helps to develop the skills necessary to effectively manage disciplinary or grievance processes.
Topics covered include:
- the concept and purpose of disciplinary procedures
- the legal framework within which workplace discipline must operate
- the role of management in the disciplinary process
- the statutory dispute resolution procedures
- undertaking investigations and conducting disciplinary hearings and appeals
- handling grievances
Effective Supervision
An introduction to management and supervisory skills designed to support clients, develop effective teams and effectively handle issues of conduct or performance.
Topics covered include:
- the role of the Supervisor
- effective Leadership
- setting and maintaining standards
- effective application of policies and procedures
Health & Safety Training for Directors and Managers
This programme provides those with Health & Safety responsibilities with information to help develop a safety culture in the workplace in order to prevent accidents, maintain a healthy workforce and comply with legal responsibilities.
Topics covered include:
- relevant Health and Safety legislation and the consequences of non-compliance
- responsibilities of directors, managers and supervisors
- identification of hazards
- developing safe working practices
- developing and implementing a Health and Safety programme
Health and Safety Awareness for Team Leaders
This programme provides guidance on day-to-day issues and emphasises the importance of effective supervision.
Course content includes:
- accidents – definition, cost, causes and prevention
- Management responsibilities
- Employees duties
- Health and Safety policies
- Health and Safety legislation
-
Legislation
- Competent persons
- Monitoring
Risk Assessment
This practical course helps delegates to become competent in understanding risk assessments and provides a positive method of conducting suitable and sufficient risk assessments.
Course content includes:
- why assess risks?
- introduction to relevant legislation
- managing Health and Safety
- principles of Risk Assessment
- practical risk assessments
- case studies
Manual Handling
This course aims to reduce the risks of manual handling injuries to employees.
The course is very practical in nature, offering guidance and help on specific materials movement problems.
Course content includes:
- the process of manual handling in the workplace
- manual handling injuries and the activities which cause them
- manual handling assessment and control options
- responsibilities under the regulations
- effective lifting techniques
Working at Heights
This programme provides an understanding of legislative requirements and practical guidance on how they should be applied in the workplace.
Course content includes:
- background to legislation
- accident statistics
- legal framework
- definition of work at height
- key requirements of the legislation
Fork Lift Truck Training
We offer a number of ITSSAR (Independent Training Standards Scheme and Register) accredited fork lift truck training courses, from a complete introductory course for novice drivers to a 1 day refresher for the more experienced.
Our trainers can deliver accredited training at customer’s premises anywhere in the UK (including weekends) at very competitive prices. This has the benefit of staff being trained on the actual equipment they will be using at times least likely to disrupt the business.
Our registered instructors will provide delegates with the knowledge and practical skills necessary to safely operate a fork truck. We use the latest training techniques, combining theory and practical exercises, leading to testing and a nationally accredited certificate of competency.
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