Gold HR Retainer Service

Contents

  • Telephone Advisory Support

  • Template Contract Of Employment

  • Employee Handbook

  • Policies and Procedures Manual

  • Employer's Guidance Manual

  • Template Forms and Letters

  • Review of letters, e-mails and forms
    prepared by client

  • Annual Documentation Audit

 

Telephone Advisory Support

Service
Access to advice and support on HR problems

Features

  • Answer any queries that you may have

  • Forecast possible obstacles to courses of action

  • 24 hours / 7 days a week

  • Unlimited number of calls

  • Unlimited number of users to nominated members of client organisation

Aim
To provide a 24-hour response service

 

Template Contract of Employment

Origination of a template Contract Of Employment in relation to the client's operations, and covering all aspects required by the Employment Rights Act 1996.

Features the following core elements:

  • Parties to the Employment Relationship

  • Status Of Contract

  • Employment Period

  • Job Title and Flexibility

  • Basic and Additional Hours

  • Remuneration

  • Probationary Period and Terms

  • Mobility

  • Holiday Leave and Pay

  • Absence Notification

  • Benefits

  • Pension

  • Notice Provisions

  • Grievance Procedure

  • Disciplinary Procedure

  • Restrictive Covenants

  • Processing of Personal Information

  • Confidential Information

  • Collective Agreements

 

Employee Handbook

Origination of a tailor-made Employee Handbook in relation to the client's operations. The contents of the handbook expand on the subject areas outlined in the Contract and include additional features covering essential information.

Example of contents:

Terms and Conditions:

  • References

  • Dress and Behaviour

  • Timekeeping/Absence Management

  • Alcohol and Drugs

  • Changes To Personal Circumstances

  • Standards of Work

  • Quality Control Procedures and Licenses

Employee Benefits:

  • Payment Procedures and Errors

  • Occupational Sick Pay

  • Health and Life Insurance

  • Staff Purchases and Discounts

Policies and Procedures:

  • Equal Opportunities

  • Discrimination

  • Absence Notification and Payment

  • Maternity/Paternity/Parental/Adoption Pay and Leave

  • Flexible Working

  • Leave Of Absence

  • IT, e-mail and Internet Use

  • Security - Company and Personal Property

  • Personal Relationships At Work

Disciplinary Procedure:

  • Scope

  • Representation

  • Stages of Procedure

  • Records and Time Limits

  • Examples of Gross Misconduct/Serious Breaches

  • Appeals Procedure

Grievance Procedure:

  • Representation

  • Stages of Procedure

  • Decisions

 

Policies and Procedures Manual

Origination of HR Policies and Procedures Manual to include 20 policies selected by the client from the topics below.

Pre Employment:

  • Equal Opportunity Policy

  • Recruitment and Selection

During Employment:

  • Absence Notification

  • Adoption Leave and Pay

  • Alcohol and Substance Abuse

  • Bullying and Harassment

  • Company Vehicle Use

  • Data Protection

  • Discrimination

  • Disability

  • Dress Code

  • Expenses

  • Facilities and Benefits

  • Flexible Working

  • Further Education

  • General Terms and Conditions

  • Grievance and Disputes

  • Holiday Leave and Pay

  • Hours of Work

  • Information Technology

  • Leave of Absence - Statutory and Discretionary

  • Mobile Phone

  • Occupational Sick Pay

  • Maternity Leave and Pay

  • Paternity Leave and Pay

  • Relocation

  • Remuneration

  • Security [including Right to Search]

  • Smoking Restrictions and Prohibitions

  • Statutory Sick Pay

  • Stress Management

  • Training and Development

Termination of Employment:

  • Disciplinary Procedures

  • Capability/Absence - Dismissal Policy and Procedure

  • Poor Performance - Dismissal Policy and Procedure

  • Rationalisation and Redundancy

  • Retirement

  • Termination

 

Employer's Guidance Manual

Origination of Employer's Guidance Manual which provides information to supplement selected Policies and Procedures which are aimed at assisting managers to identify and effectively resolve difficult employment workplace problems. They provide practical, step by step, best practice guidance aimed at minimising exposure to potentially expensive tribunal claims.

 

Template Forms and Letters

Origination of Template Forms and Letters that the client can amend to match the organisation's requirements.

Recruitment and Selection:

  • Application Form

  • Medical Questionnaire

  • Interview Assessment

  • Reference Requests

  • Rejection Letters

  • Appointment Letters

Probationary Assessment:

  • Employee Notification of Assessment

  • Employee Assessment

  • Completion and Extension Letters

Holiday Leave / Entitlement:

  • Holiday Request Form

  • Calculation of Entitlement

Absence / Leave:

  • Employee Absence Notification Form

  • Self Certification Form

  • Access to Medical Reports Request

  • Request for Extended Leave/Leave of Absence

  • Request for Parental Leave

  • Parental Leave Record

Maternity Leave:

  • Maternity Leave - Employee Notification

  • Maternity Leave - Employer Notification

  • Confirmation Of Intention to Return

  • Record of Maternity Interview

  • Maternity Entitlement Summary

Discipline:

  • Notice of Investigation

  • Notice of Interview

  • Confirmation of Warning

  • Confirmation of Dismissal Following Warning

  • Confirmation of Dismissal Without Warning

  • Notice of Appeal Hearing

  • Notice of Outcome of Appeal Hearing

Grievance:

  • Formal Grievance Notification

  • Notice of Outcome of Grievance Investigation

Changes to Terms:

  • Changes to Terms Record

Retirement:

  • Notification of Retirement Date

  • Right to Request Extended Working

  • Notice of Meeting

  • Confirmation of Decision

Termination:

  • Employee Notification of Resignation

  • Personnel Discharge Form

  • Exit Interview

Deductions:

  • Authority to Make Deductions

Company Cars:

  • Vehicle Check List

  • Declaration of Material Facts in Respect of Convictions/Insurance/Medical Fitness

  • Employer Authorisation to Drive

 

Review of Letters, emails and Forms Prepared by Client

Tribunal decisions are often based on the way that an employer has tackled an employment issue, rather than on the action that has actually been taken. Inadequate or incorrect documentation, even when written with the very best intention, can frequently have the effect of turning an otherwise fair dismissal into one that is unfair.

Under our Gold Retainer service, we will review all emails, letters and forms produced by the client prior to issue, so as to help minimise exposure to potentially costly tribunal claims.

 

Annual Documentation Audit

We will conduct an annual review of the client's documentation as provided by EML under this service so as to take account of changes to client working practices, new and emerging employment legislation together with developments in current case law.

 

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Tel: 01942 727 200 | Fax: 01942 727 225 | Email: eml@employeemanagement.co.uk